1. At a glance
- Paid plans are billed in Canadian dollars and renew automatically.
- You can cancel at any time, including during the free trial, in Account settings.
- Cancelling stops the next charge; access continues to the end of the paid period.
- We refund a first subscription charge in full if you ask within 7 days of it being taken.
- Statutory cancellation rights in your country always come first.
This policy forms part of our Terms of Service.
2. Free trial
Paid plans begin with a short free trial (currently one day; the exact length is shown at checkout before you confirm). You provide payment details at sign-up, and if you do not cancel before the trial ends, your card is charged the full price of the plan you chose.
Cancelling during the trial costs nothing. One trial per customer; we may decline a repeat trial.
3. Automatic renewal
At the end of each term, your plan renews automatically for another term of the same length at the then-current price, until you cancel.
| Plan | Charged | Renews |
|---|---|---|
| Monthly | CAD $19.99 | Every month |
| 6 months | CAD $109.99 | Every 6 months |
| Annual | CAD $199.99 | Every 12 months |
If we increase the price of your plan, we will tell you before the increase applies to a renewal, so you can cancel first.
4. How to cancel
- Sign in and open your account settings.
- Open the billing portal and choose to cancel your plan.
You can also email admin@applify-ai.com from the address on your account and we will cancel it for you. We do not require a phone call, and we will not put a retention process in your way.
Cancelling prevents future charges. Your premium features stay available until the end of the period you have already paid for, and your account and saved resumes remain — cancelling a subscription is not the same as deleting your account. To delete your account and data, see section 7 of the Privacy Policy.
5. Refunds
5.1 First charge — 7 days
If you are unhappy with Applify AI, email us within 7 days of your first subscription charge and we will refund it in full. You do not need to give a reason.
5.2 Renewals
Renewal charges are generally not refunded, because you can cancel at any time before a renewal. That said, if a renewal caught you by surprise and you have not meaningfully used the Service since it was taken, contact us within 7 days of the charge — we will look at it and, in practice, we would rather refund you than keep money you did not mean to spend.
5.3 When we will always refund
- You were charged more than once for the same period.
- You were charged after cancelling.
- A fault on our side prevented you from using the premium features for a significant part of your term.
- We discontinue the Service or a paid feature during a term you have paid for.
- Your statutory rights in section 6 require it.
5.4 What we do not refund
- Terms that have already run their course, other than as described above or as required by law.
- Accounts terminated for a serious breach of the Terms of Service.
- Dissatisfaction with the outcome of a job application. We do not guarantee interviews or employment, and this is set out in section 7 of the Terms.
Refunds are issued to the original payment method through Stripe and typically appear within five to ten business days, depending on your bank. Refunds are made in Canadian dollars; if your card is in another currency, the amount you receive can differ slightly from the amount charged because of exchange rate movement, which is set by your bank and not by us.
6. Your statutory rights
Nothing in this policy removes rights you have by law. Where a statutory right gives you more than this policy does, the statutory right applies.
6.1 Canada
Consumers in Ontario and other Canadian provinces have rights under provincial consumer protection legislation, including in relation to internet agreements, the disclosure of prices and currency, and remedies where the required disclosures were not given. Those rights are unaffected by this policy.
6.2 European Union and United Kingdom
If you are a consumer in the EU or the UK, you generally have 14 days from entering the contract to withdraw from it without giving a reason. Because access to Applify AI begins immediately, you may be asked to acknowledge that starting the service straight away can reduce or end that right. We will honour a withdrawal request made within 14 days regardless, and where you have used the Service in that window we may deduct a proportionate amount for what you used.
To withdraw, email admin@applify-ai.com with a clear statement that you are withdrawing. You do not need to use a particular form of words.
6.3 California and other US states
Where automatic renewal legislation applies, you are entitled to clear disclosure of the renewal terms before you are charged and to an easy online cancellation method. Both are provided in sections 3 and 4.
7. Failed payments
If a renewal payment fails, Stripe may retry it. We may suspend premium access until a payment succeeds. If it keeps failing, the subscription is cancelled and your account reverts to the free tier — your saved resumes and profile are not deleted.
8. Disputes and chargebacks
Please contact us before disputing a charge with your bank. A chargeback costs us a fee and takes weeks to resolve, whereas we can usually refund you the same day. We may suspend an account with an unresolved chargeback until it is settled.
9. How to request a refund
Email admin@applify-ai.com from the address on your account with the date and amount of the charge, and the plan. We aim to reply within two business days and to process approved refunds within five business days.
SKomp Studio operates Applify AI and is the merchant of record for these transactions. Charges appear on your statement under the name shown at checkout.